How does IT outsourcing work for a smaller company with no in-house admin?

We offer flat-rate management: regular checks of backups, antivirus, Windows Update, monitoring of servers and network devices, plus reactive support (phone / remote help / on-site visit). A typical company of 10–30 employees pays 8,000–18,000 CZK/month for a complete package within the agreed SLA.

Do you come to the customer, or do you handle everything remotely?

We combine both. Minor issues (software installation, VPN setup, fixing a printer) we resolve by remote access within minutes. Larger jobs (server replacement, cabling, data migration) we handle on site. We cover Brno and the South Moravian Region, and by arrangement the whole Czech Republic.

Do you migrate to Microsoft 365 / Exchange Online?

Yes — migration from on-premise Exchange, Google Workspace or IMAP is a routine job. We plan the MX records, perform a cutover or staged migration with the full e-mail history, set up MFA, conditional access and third-party backup (M365 has no native archiving). Customers experience no downtime.

Can you help with NIS2 and cyber security?

Yes — we carry out an entry audit against NIS2 (both organisational and technical measures), prepare the policies, and set up EDR/MDR, network segmentation, logging into a SIEM and an incident-response plan. For small companies we can scope it so it does not cost millions — the basics can be covered within 6 weeks.

How do you handle company data backups?

The 3-2-1 principle: three copies of the data, on two different media types, one off-site. Typically: production → a local NAS with snapshots → cloud (Azure / AWS S3 / Wasabi). We use Veeam, and for M365 Altaro / Acronis. We test restores regularly — a backup you never restore is not a backup.

Do you have experience with Windows Server and Active Directory?

Yes — we manage AD domains from 2003 through Server 2022, handling upgrades, FSMO role migrations, Group Policy, DNS, DHCP, encrypted file servers, RDP / RD Gateway and Windows Update Services. If you need a domain built from scratch, we can do it on greenfield within 1–2 days.

What if we already have another IT provider but want a second opinion?

We carry out independent audits: we come in, check licences, backups, security and GDPR, and produce a report with recommendations. The report is in plain language (not marketing waffle) and includes estimated budgets. You can then use the findings in any decision — including keeping your current provider.

How quickly do you respond to an incident (server outage, breach)?

Under the flat-rate service we respond within the agreed SLA, and critical incidents (a whole server / ransomware) are handled as a priority. Without a flat rate we respond as fast as we can, but priority goes to flat-rate clients. If you have an active breach, call immediately on +420 775 556 063 — disconnecting from the network and calling us is the first step.

IT audit for businesses — software, hardware, security

IT audit offers two core solution areas

1. Software audit and management

Prevents the use of illegal software and safeguards your company against copyright infringement
Reduces costs when purchasing software licences and hardware equipment
Prevents undesirable user activities (gaming during working hours, misuse of the company internet connection)
Introduces a register of computers, software, and licences

2. Security audit

Helps resolve crisis situations
Proposes measures and solutions for identified vulnerabilities
Provides an independent perspective on your company’s security
Analyses access rights and secures access

Why you need an audit

Many companies have an extensive and unclear IT infrastructure with diverse equipment. To remedy this, an audit of the entire system must first be carried out, identifying existing structures and processes in terms of functionality and security.

What the audit report contains

Information for IT management and decision-making
Alternatives for improvement in IT
Investment recommendations (when, how much, into what)
Risks and their priority

We offer clients both audit preparation and comprehensive implementation of the proposed steps.

Audit benefits

Planning of operating costs and investments
Expenditure optimisation — identification of purchases that made no sense
Investment justification — arguments for the budget
Management training — what IT has and what it needs

Task: analysis of the current state

We analyse:

Servers (physical, virtual, cloud)
PCs and notebooks
Other IT equipment — mobile devices, tablets
Data networks — switches, routers, firewalls, APs
Software — operating systems, applications, licences
Security — firewalls, antivirus, backups, permissions
Processes — patching, onboarding, offboarding, crisis plans

Typical findings

From company audits:

40% use illegal or expired software (unknowingly)
60% lack current backups that would function in the event of ransomware
30% still have active access for former employees
80% have unnecessarily broad administrative rights for standard users
50% lack documentation (network diagram, server names, passwords)

How the audit works

Initial meeting — agreeing on scope, deadline, NDA
Data collection — on-site or remotely (2–5 days depending on size)
Analysis — at our office
Recommendation proposal — in a written report, with priorities
Presentation — face-to-face meeting, discussion of results
Implementation (optional) — upon customer approval

Price

Hourly rate: 1 300 Kč/h (for non-contract customers)
Fixed price for a small audit (up to 10 devices): from 10 000 Kč excluding VAT
Medium-sized company (10–50 devices): from 25 000 Kč excluding VAT
Large company: individual quotation

Want an overview of what you have and what you need? Contact us · +420 775 556 063

IT audit