How much does diagnosing a computer or laptop cost?

Diagnostics at our premises is free if the repair goes ahead — we look at the device, tell you what is wrong, and propose a repair with a fixed price agreed up front. We only start work once you approve it. If you eventually collect the device without ordering the repair, we charge for diagnostics per our [price list](/en/pc-laptop-service-brno/pricing/): small electronics 188 CZK, PC / laptop / hard-drive faults from 588 CZK, phones 1,000 CZK (all incl. VAT).

How long does a laptop or PC repair take?

Standard servicing (SSD replacement, adding RAM, cleaning fans, reinstalling the system) is done within 1–3 working days. More complex repairs (motherboard replacement, BGA soldering, power-jack repair) take 3–10 days. If you are in a hurry, we can arrange an express turnaround.

Do you reinstall Windows and move the data across?

Yes, this is one of the most common jobs. Before reinstalling we back up your data (documents, photos, e-mail profiles, browser bookmarks), perform a clean install of Windows 10 or 11, install drivers and basic software, and put your data back. The whole job usually takes one working day.

What if my PC won't start and I have important data on it?

First, switch the computer off and do not try to boot it again — if the cause is the drive, every further power-on can damage the data. Bring it to us and we will diagnose whether it is a system issue (servicing is enough) or a hardware drive fault (in which case we continue with data recovery in our lab).

Do you also remove viruses and malware?

Yes. We run a full scan, remove ransomware, adware and trojans, and set up protection for the future (Windows Defender configured correctly, or a third-party antivirus to your preference). If you have had a recent incident, we will also recommend changing passwords and reviewing your bank transactions.

Can you upgrade RAM and the SSD even in newer laptops?

Yes. In most business laptops (ThinkPad, Dell Latitude, HP EliteBook) the memory slot and the M.2 socket are serviceable. In ultrabooks the RAM is sometimes soldered directly to the board — in that case an upgrade is not possible and we will advise what can be done (typically a larger SSD plus a different system configuration).

What about the warranty on the repair?

We provide a 24-month warranty on the service work and 24 months on spare parts. If the same fault reappears, we repair it free of charge. The exception is physical damage (a drop, liquid spill) or a fault in a different part of the device.

Do you repair Apple MacBooks too?

Yes — on MacBooks we mainly handle software issues (macOS reinstall, data migration, cleaning), SSD replacement on older models, dust removal and battery replacement. We do not solder T2/M1/M2 chips — for that you need an authorised Apple service centre.

PC Service Price List — Transparent, No Surprises

Current price list for households. Prices include VAT. For businesses (with a company ID), a separate price list applies.

Price List — Current

Service	Price
Problem diagnostics (all service tasks)	free if the repair is carried out
Problem diagnostics — small electronics	200 Kč (repair not carried out)
Problem diagnostics — PC, laptop, hard drive faults	from 600 Kč (repair not carried out)
Phone diagnostics	1 000 Kč
Computer virus removal	from 900 Kč
Data recovery	see www.ithope.cz/en/data-recovery/
Data backup and restore	depending on data volume
Operating system reinstallation incl. driver updates	900 Kč
PC speed-up with guarantee	900 Kč
Purchase and setup of a new PC/laptop	from 900 Kč + PC cost
Design and assembly of a new PC to client specifications	custom (based on time and hourly rate)
Computer dust and dirt cleaning	from 900 Kč
Laptop dust and dirt cleaning	from 900 Kč
PC/laptop cleaning incl. thermal paste replacement	from 900 Kč
Functional keyboard cleaning	250 Kč
Wi-Fi network installation — router selection and setup	from 600 Kč + router cost
Computer upgrade (RAM, HDD, SSD) without OS installation	from 900 Kč + component cost
Hard drive replacement in a PC or laptop without OS installation	350 Kč + drive cost
RAM replacement in a computer	350 Kč + RAM module cost
Laptop rental and hire	laptop-rental
EET cash registers and solutions	custom
Laptop upgrade + laptop dust cleaning	1 350 Kč
Computer upgrade + computer dust cleaning	1 350 Kč
Laptop dust cleaning + OS reinstallation	1 550 Kč
Hard drive replacement + Windows reinstallation + data transfer	from 1 500 Kč + drive cost
SSD installation + Windows reinstallation + data transfer	from 1 500 Kč + drive cost
PC skills training — price depends on scope	—
Each commenced 1/2 hour of training	300 Kč
Software installation incl. setup	700 Kč (indicative)
Complete data backup up to 20 GB	700 Kč (indicative)
Complete data backup over 20 GB	by agreement
Express on-site visit (subject to technician availability)	1 400 Kč (indicative)
Storage fee for uncollected devices	30 Kč / day
ON-SITE SERVICE VISIT (Brno city)	700 Kč
ON-SITE SERVICE VISIT (outside Brno city by agreement)	700 Kč + 10 Kč/km
SERVICE 1/2 hour of labour (each commenced)	600 Kč

Prices include VAT. Updated for 2026. Specific jobs will be clarified after diagnostics — some tasks depend on scope.

Surcharges and Minimums

Surcharges for work outside business hours: +50% (from 16:00 to 10:00, weekends, public holidays)
Minimum charge for any work: 700 Kč including VAT

Other Services (by individual arrangement)

Computer network management
Computer network design and implementation
Computer equipment modernisation

Prices for these services are custom and will be provided by our technician before the on-site visit.

Need a Price List for Businesses?

For entrepreneurs with a company ID, a separate business price list applies.

Need service? Enquiry · +420 775 556 063

PC Service Price List — Home Users

Price List — Current

Surcharges and Minimums

Other Services (by individual arrangement)

Need a Price List for Businesses?

Frequently asked questions

Where next.

Data Recovery

CMR vs. SMR disks — overview